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FStrategy and Business Practice Director
0 applicants
at Louis Smart in United States
POSITION TITLE: Strategy & Business Practice Director
REPORTING TO: Senior Vice President, Services
LOCATION: Austin, TX or Washington, DC
THE COMPANY: Convio
Convio develops innovative solutions to help nonprofits become more effective and efficient in pursuing their fundraising and advocacy causes. We are expanding our Enterprise practice and are seeking a seasoned leader for our Strategy and Business Practice. This is a senior role ultimately responsible for building out our capability to assess an organization’s strategic imperatives, organizational, business process, and technology landscapes, and identify opportunities to add value through Convio and 3rd-party technology and services. The ideal candidate must have a demonstrated track record in pursuing and delivering business strategy consulting projects and building teams capable of delivering strategic business advice to clients. Other responsibilities of the position are driving industry thought leadership, leveraging our existing business strategy, information architecture/user experience, and analytics teams provide strategic and implementation assistance to clients. The candidate should have strong client facing skills and familiarity with relevant technologies (e.g. CRM, CMES) to drive maximum client impact. Candidate should be comfortable leading and inspiring the various competencies within the practice. Individual will have authority for hiring and firing, setting budgets, prioritizing tasks, managing multiple projects and work-streams and working with other departments (e.g. technical services, program management, sales and marketing).
SCOPE AND RESPONSIBILITIES:
Specific responsibilities include:
• Ability to quickly and professionally assess a client’s business objectives, and the people, processes, and technologies supporting those business objectives to develop compelling business cases to improve leveraging classic ‘Big-Six’ business consulting approaches.
• Ongoing refinement of Convio’s VISION engagement methodology to reflect best practices in strategic business consulting.
• Attract, retain, and challenge a high performing team consisting of Strategic consultants, Business Process analysts, User Experience/Information Architects, and Analytics consultants.
• Mentor practice management and staff.
• Balance the mix of in-house and subcontractor competencies and expertise in the practice with the business needs of the group.
• Constantly assess and refine the organization to best meet the needs of the business.
• Ability to design client solutions, assemble client facing execution teams, execute on schedule/budget.
• Actively engage in setting the thought leadership agenda for Convio.
• Engages in speaking engagements, industry conferences and periodic publication around industry leading topics.
• Design a scalable knowledge management and sharing approach for practice and cross-functional resources.
EXPERIENCE REQUIRED:
• 10-12 years experience working in a classic business consulting group with a strong focus on up-front client assessments within the B2B space.
• Good understanding of core direct marketing concepts (offline & online), preferably some experience in nonprofit fundraising and/or advocacy
• Proven track record of establishing and evolving innovative interactive best practices and thought leadership
• Relevant experience leading a team of business strategy consultants. Preferably exposure to managing IA/UX teams, research and analytics teams.
• Passionate around studying and understanding consumer/donor behavior
• Excellent presentation and general client facing skills. Ability to hold an SVP level conversation
• Excellent verbal and written communication skills
• Strong observation, data analysis and solution synthesis skills
• Proactive, energetic, flexible and highly motivated
• Nonprofit industry knowledge preferred but not mandatory.
EDUCATION:
Bachelors degree or higher in Business, Marketing, Communications or business related studies preferred; MBA preferred
IF INTERESTED, PLEASE SEND RESUME TO LOUIS SMART AT DHR INTERNATIONAL: lsmart@dhrinternational.com
REPORTING TO: Senior Vice President, Services
LOCATION: Austin, TX or Washington, DC
THE COMPANY: Convio
Convio develops innovative solutions to help nonprofits become more effective and efficient in pursuing their fundraising and advocacy causes. We are expanding our Enterprise practice and are seeking a seasoned leader for our Strategy and Business Practice. This is a senior role ultimately responsible for building out our capability to assess an organization’s strategic imperatives, organizational, business process, and technology landscapes, and identify opportunities to add value through Convio and 3rd-party technology and services. The ideal candidate must have a demonstrated track record in pursuing and delivering business strategy consulting projects and building teams capable of delivering strategic business advice to clients. Other responsibilities of the position are driving industry thought leadership, leveraging our existing business strategy, information architecture/user experience, and analytics teams provide strategic and implementation assistance to clients. The candidate should have strong client facing skills and familiarity with relevant technologies (e.g. CRM, CMES) to drive maximum client impact. Candidate should be comfortable leading and inspiring the various competencies within the practice. Individual will have authority for hiring and firing, setting budgets, prioritizing tasks, managing multiple projects and work-streams and working with other departments (e.g. technical services, program management, sales and marketing).
SCOPE AND RESPONSIBILITIES:
Specific responsibilities include:
• Ability to quickly and professionally assess a client’s business objectives, and the people, processes, and technologies supporting those business objectives to develop compelling business cases to improve leveraging classic ‘Big-Six’ business consulting approaches.
• Ongoing refinement of Convio’s VISION engagement methodology to reflect best practices in strategic business consulting.
• Attract, retain, and challenge a high performing team consisting of Strategic consultants, Business Process analysts, User Experience/Information Architects, and Analytics consultants.
• Mentor practice management and staff.
• Balance the mix of in-house and subcontractor competencies and expertise in the practice with the business needs of the group.
• Constantly assess and refine the organization to best meet the needs of the business.
• Ability to design client solutions, assemble client facing execution teams, execute on schedule/budget.
• Actively engage in setting the thought leadership agenda for Convio.
• Engages in speaking engagements, industry conferences and periodic publication around industry leading topics.
• Design a scalable knowledge management and sharing approach for practice and cross-functional resources.
EXPERIENCE REQUIRED:
• 10-12 years experience working in a classic business consulting group with a strong focus on up-front client assessments within the B2B space.
• Good understanding of core direct marketing concepts (offline & online), preferably some experience in nonprofit fundraising and/or advocacy
• Proven track record of establishing and evolving innovative interactive best practices and thought leadership
• Relevant experience leading a team of business strategy consultants. Preferably exposure to managing IA/UX teams, research and analytics teams.
• Passionate around studying and understanding consumer/donor behavior
• Excellent presentation and general client facing skills. Ability to hold an SVP level conversation
• Excellent verbal and written communication skills
• Strong observation, data analysis and solution synthesis skills
• Proactive, energetic, flexible and highly motivated
• Nonprofit industry knowledge preferred but not mandatory.
EDUCATION:
Bachelors degree or higher in Business, Marketing, Communications or business related studies preferred; MBA preferred
IF INTERESTED, PLEASE SEND RESUME TO LOUIS SMART AT DHR INTERNATIONAL: lsmart@dhrinternational.com
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